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home/Knowledge Base/OPD/Help and Support Management/Functionality of Help Support and Feedback

Functionality of Help Support and Feedback

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Written by plus91
November 25, 2022

This article will guide you on how help supports and feedback will help out to resolve app issue.

1. Click on the Help, support and feedback module on the control panel.

2. Once you click on the module the support screen will be open
In the support screen includes the

A. In the Help manual having a user type wise help file such as

  • Receptionist Help File :- Receptionist help file should be required for understanding and guiding the receptionist part of the software 
  • Phlebotomist Help File :-  Phlebotomist  help file should be required for understanding and guiding the Phlebotomist  part of the software
  • Nurse Help File :-  Nurse help file should be required for understanding and guiding the nurse part of the software
  • Lab Manager Help File :-  Lab Manager help file should be required for understanding and guiding the Lab part of the software
  • Drug Dispense Operator Help File :-  Drug Dispense Operator help file should be required for understanding and guiding the pharmacy part of the software
  • Doctor Help File :-  Doctor help file should be required for understanding and guiding the Doctor part of the software
  • Admin Help File :-  Admin help file should be required for understanding and guiding the Admin part of the software
  • QC Manager Help File :-  QC Manager help file should be required for understanding and guiding the QC Manager part of the software

B. Company address should be required  for further contact.

  • Plus91 Technologies Private Limited,

         601A Phoenix East Court,

        Next to Phoenix Market City,

        Off Nagar Road,Vimaan Nagar,

          Pune 411014, Maharastra, India

C. Company Phone number and Email ID should be required to raise the query or in case any difficulty occurs while using the software. 

  • Phone: +91-2066890791
  • Email: medixcelsupport@plus91.in

 

 

Tags:support and feedbackhelp filesupport number

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MediXcel is a flexible software solution for clinics, out-patient departments inside hospitals and clinic chains. It manages Medical Data of the patients and Administrative data of the practice. Its design lets user store data with ease, quickly retrieve data and use this data in various combinations and formats to make better decisions on patient treatment, customer service and practice profitability.
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